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Common Questions
You can download drivers from the QRONOZ Downloads page. Select your product model and operating system before downloading.
Product registration is required to extend eligible coverage from the standard 1-year warranty to up to 5 years in total.
Please confirm that your full setup supports your target speed.
For 10G performance, your network card, NAS, switch or router, PCIe slot, and Ethernet cable must all support the required speed.
For 10GbE, use cabling rated for your required speed and distance. Cat6 may support 10GbE up to 55 m, while Cat6A supports 10GbE up to 100 m.
Actual transfer speed may also be limited by storage performance, operating system settings, file type, and connected devices.
Before leaving a review, please contact our support team. We are here to help you check the issue, confirm your setup, and guide you toward the next step.
If the product still does not work for your setup after troubleshooting, we will support an unconditional return or replacement.
QRONOZ products are all designed, developed, and manufactured in Taiwan. Our products are also built to meet TAA requirements.